Privacy Policy

Privacy Policy – Elgi Apart

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the legal regulations (GDPR, TKG 2021). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.

1. General Information

You can usually use our website without providing any personal data. If we do collect personal information (e.g., name, address, phone number, or email), it is always provided voluntarily and will not be passed on to third parties without your explicit consent.

2. Server Log Files

When visiting our website, the server automatically records information like:

  • IP-Adresse,
  • Date and time of access,
  • Browsertyp und Browserversion,
  • Operating system
  • Referrer URL and accessed pages.

This data is used exclusively for technical monitoring, security, and optimization of the website and is automatically deleted after 30 days.

3. Use of cookies

Our website uses cookies to enable certain functions and to improve the user experience. Cookies are small text files that are stored on your device.

When you first visit our website, you will be asked via a banner (provided by Complianz) to consent to the use of certain cookies. You can adjust or withdraw your cookie settings at any time.

Hinweis:
Disabling cookies may limit the functionality of the website.

4. Booking form and contact form

If you use our booking or contact form, the data you enter (such as name, address, phone number, email address, travel dates, and special requests) will be used exclusively to process your inquiry or reservation.

We store this data for as long as it is necessary to process the inquiry or as long as legal retention obligations exist. Inquiries submitted via the contact or booking form are deleted after processing has been completed and no later than within 2 years, unless legal retention periods apply.

5. Google Maps

Our website uses Google Maps to provide you with better orientation. Google Maps is only loaded after your explicit consent (via the cookie banner).

If you consent, a connection to Google’s servers will be established and your IP address will be transmitted to Google. You can find more information about data protection at Google here:
https://www.google.com/policies/privacy/

6. Social Media

Our website contains social media buttons (e.g., Facebook, Instagram). By default, these buttons do not establish direct contact between your browser and the servers of the social media providers. Only when you click on one of the buttons will a connection to the respective provider be established and data transmitted.

7. SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons. You can recognize an encrypted connection by the fact that the address line of your browser changes from “http://” to “https://” and a padlock symbol is displayed.

8. Hosting

Our website is hosted by an external service provider (mukomedia.at). The personal data collected on this website is processed on the servers of the hosting provider. This may include, in particular, IP addresses, contact inquiries, metadata and communication data, contract data, contact details, names, website access information, and other data generated via a website.

We have concluded a data processing agreement (DPA) with the hosting provider in accordance with Art. 28 GDPR.

9. Your rights

You are generally entitled to the rights to:

  • Access,
  • Rectification,
  • Erasure,
  • Restriction of processing,
  • Data portability, as well as
  • Objection to processing.

If you believe that the processing of your data violates data protection law, you can lodge a complaint with the Austrian Data Protection Authority:
www.dsb.gv.at

10. Controller (Responsible party)

Elgi Apart
Dorfbahnstraße 61, 6534 Serfaus
E‑Mail: info@elgi-apart.at
Telefon: +43 664 382 25 95